Should you be dissatisfied with your order we offer you the chance to return
Within 14 days of delivery date for a replacement or refund. Simply return with the original invoice to
11 Stratton Road, Beaconsfield, Bucks, HP9 1HR, United Kingdom.
Be sure to send via registered post so as to protect you against loss. Refunds are credited to the credit card used to purchase. We will refund you the full Costs of the items you have returned within 28 days.
Returned goods must be received in a perfect condition.
For EU customers: send your return via a prepaid, insured, traceable method. Please retain your shipping documentation so that we can complete for International Customers (including US): Send your return via a prepaid, insured, traceable method. You must Put ‘British Returned Goods’ on any airway bill or similar documentation in order to avoid VAT and import duties. Your order should include a document with the above return information.